Your privacy matters to us. This Privacy Policy explains how ph123 collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We believe in transparency — you deserve to know exactly how your data is handled.
ph123 is built on trust. Here's how we protect every Filipino player's personal data.
All personal data stored on ph123 servers is encrypted using industry-standard AES-256 encryption. Your account credentials, financial details, and identity documents are protected at every layer of our infrastructure.
ph123 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process transactions, and comply with our legal obligations under Philippine law.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data. ph123 fully honors these rights and provides clear channels to exercise them.
We only collect the personal information that is strictly necessary to provide our services, verify your identity, and comply with regulatory requirements. We do not collect data beyond what is needed for these purposes.
All financial transactions on ph123 — including GCash deposits, PayMaya transfers, BPI and BDO bank payments — are processed over encrypted SSL/TLS connections. Your payment data is never stored in plain text.
In the unlikely event of a data breach affecting your personal information, ph123 will notify you and the National Privacy Commission (NPC) within 72 hours of discovery, in accordance with our obligations under RA 10173.
| Data Category | Examples | Purpose | Retention |
|---|---|---|---|
| Identity Data | Full name, date of birth, government ID | Age verification, KYC compliance, account security | Duration of account + 5 years |
| Contact Data | Email address, mobile number | Account communication, support, security alerts | Duration of account + 2 years |
| Financial Data | GCash number, bank account name, transaction history | Payment processing, withdrawal verification, AML compliance | Duration of account + 7 years |
| Technical Data | IP address, device type, browser, session logs | Fraud prevention, security monitoring, platform optimization | 12 months rolling |
| Usage Data | Games played, bet history, login timestamps | Responsible gaming monitoring, personalization, dispute resolution | Duration of account + 3 years |
| Marketing Data | Promotion preferences, communication opt-ins | Sending relevant offers and updates (with your consent) | Until consent is withdrawn |
This Privacy Policy ("Policy") describes how ph123 ("ph123," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the ph123 online casino platform at ph123.one (the "Platform"). This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. By using the ph123 Platform, you consent to the practices described in this Policy.
ph123 is committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy applies to all personal information collected by ph123 through the Platform, including during account registration, identity verification, financial transactions, customer support interactions, and general use of our games and services.
This Policy applies to all Filipino players and any other individuals who access the ph123 Platform, regardless of their location. It covers personal data collected online through the Platform as well as any data provided to ph123 through other channels, such as email correspondence with our support team.
📌 This Privacy Policy should be read together with ph123's Terms and Conditions and Responsible Gaming Policy, both of which are incorporated by reference. Together, these documents form the complete agreement governing your use of the ph123 Platform.
For the purposes of the Philippine Data Privacy Act of 2012, ph123 acts as the personal information controller with respect to the personal data of its players. As the personal information controller, ph123 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data privacy laws.
ph123 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy regulations. You may contact our DPO at the email address listed in the footer of this page or in Section 14 of this Policy.
ph123 is registered with the National Privacy Commission (NPC) of the Philippines as required under RA 10173. Our data processing activities are conducted in full compliance with NPC guidelines and circulars.
ph123 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include:
ph123 does not intentionally collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required for regulatory compliance purposes, in which case your explicit consent will be obtained.
ph123 collects your personal data through the following means:
ph123 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
📌 Where ph123 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact our support team or update your communication preferences in your account settings.
ph123 uses your personal data for the following purposes:
ph123 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ph123 requires all third-party service providers who process personal data on our behalf to enter into data processing agreements that comply with the requirements of RA 10173. These agreements require service providers to implement appropriate technical and organizational security measures and to process personal data only on ph123's documented instructions.
ph123 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures. A cookie is a small text file placed on your device when you visit the Platform.
ph123 uses the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, disabling them may prevent you from accessing your account or using certain features.
ph123 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While ph123 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. ph123 cannot guarantee the absolute security of your data. You are responsible for maintaining the security of your account credentials and for notifying ph123 immediately if you suspect unauthorized access to your account.
ph123 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The specific retention periods applicable to each category of personal data are summarized in the data table at the top of this page.
In general, ph123 retains account and identity data for the duration of your account plus a minimum of five (5) years after account closure, in compliance with anti-money laundering regulations and gaming regulatory requirements. Financial transaction records are retained for a minimum of seven (7) years in accordance with Philippine financial regulations.
When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ph123 will securely delete or anonymize your data in accordance with our data retention and disposal procedures.
📌 If you request the closure of your ph123 account, your personal data will be retained for the minimum periods required by law before being securely deleted. You will not be able to access your account during this retention period, but your data will be kept solely for compliance and legal purposes.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph123:
To exercise any of these rights, please contact ph123's Data Protection Officer at the email address listed in the footer of this page. ph123 will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case ph123 will notify you of the extension and the reasons for it.
If you are not satisfied with ph123's response to your data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The ph123 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. ph123 does not knowingly collect personal data from individuals under the age of 21. If ph123 becomes aware that personal data has been collected from an individual under 21, we will immediately close the associated account, delete the personal data, and forfeit any associated account balance in accordance with our Terms and Conditions.
If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to ph123, please contact our support team immediately so that we can take appropriate action.
ph123 enforces strict age verification procedures to prevent underage access to the Platform. Any attempt to circumvent these procedures — including providing false date of birth information — is a serious violation of our Terms and Conditions and may be reported to the appropriate authorities.
ph123 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via the email address associated with their account.
Your continued use of the ph123 Platform following the posting of a revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request the closure of your account by contacting ph123 customer support.
ph123 recommends that you review this Privacy Policy periodically to stay informed of how we are protecting your personal data. The most current version of this Policy will always be available at ph123.one/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or ph123's data processing practices, please contact our Data Protection Officer. Our DPO is available to assist you with all data privacy matters, including data subject rights requests, consent withdrawal, and privacy complaints.
You may reach our Data Protection Officer by email at the address listed in the footer of this page. Please include "Data Privacy Request" in the subject line of your email to ensure your message is directed to the appropriate team. ph123 aims to acknowledge all privacy-related inquiries within twenty-four (24) hours and to provide a substantive response within thirty (30) days.
For complaints that cannot be resolved directly with ph123, you may contact the National Privacy Commission of the Philippines:
This Privacy Policy was last reviewed and updated on January 1, 2026. ph123 reserves all rights not expressly granted herein. This Policy constitutes the complete statement of ph123's privacy practices with respect to the Platform and supersedes all prior privacy notices or statements.
Your data is safe with ph123. Join thousands of Filipino players who trust us for secure, fair, and responsible online gaming — powered by GCash, PayMaya, and your favorite local payment methods.